Frequently Asked Questions
General Questions
What happens if the technicians are unable to unlock my phone?
First of all, we have teams of experts and it’s very rare that we get a phone that we cannot unlock. And secondly, we do provide MoneyBack guarantee so you can trust us.
How long does it take to unlock the phone?
It really depends on a lot of things such as the internet connection on your end. It can take anywhere from 2 minutes to a few hours.
Do I have to come at a certain time to unlock my phone?
No, we make sure to work with every customer based on their own availability and access to the required resources. Please note that sometimes our tech team is busy and can take some time to answer and we will try our best to keep you informed.
Do we need a software to unlock my phone?
Yes, we often times ask you to install Teamviewer application or Flexihub application. Teamviewer: https://www.teamviewer.com/en-us/download/windows/Flexihub: https://www.flexihub.com/download.html
Will the service damage or affect my phone?
No, we return your phone just as normal as it used to be. Though each respective service is done differently, ask the tech support on specifics of it.
About Our Services
FRP REMOVAL
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UNLOCK PHONE
Our technicians will unlock your device remotely
ROUTING DEVICE
Providing efficient mobile routing services.
Have a Different Question?
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Or call — 306 300 3010

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